Delivery Costs For Online Orders
All shipping costs are calculated at checkout.
Our expedited UK shipping charges are:
- UK Tracked 24h £4.99
- UK Tracked 48h £3.99
- Next Day Tracked £5.99
- European & International Shipping charges are calculated at checkout.
Delivery Times for Online Orders
Once payment has been processed we aim to ship all orders within two (2) working days of receipt. From despatch please allow around 3-5 working days for standard delivery.
For expedited orders we aim to ship on the same working day with delivery the following working day. Please note the cut off time is 11am. Any order placed after 11am will be dispatched the following working day.
Working days for us are Monday to Friday (not including UK Bank / Public Holidays).
Please contact us at firstname.lastname@example.org straight away if your order does not arrive when it should. You should quote your order number and we will find out what happened to it and get it to you as quickly as we can. Unfortunately, we cannot replace orders where the delivery address has been entered incorrectly by the person placing the order.
Please contact us at email@example.com immediately if your order is missing any products. We’ll find out what happened to your order within three (3) working days and we’ll get them to you as soon as possible or give you the option of a full refund of the missing items.