Privacy Policy

This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

INFORMATION WE COLLECT

The Personal Information that we may collect:

(i) Information you provide to us:

Personal Information provided to us when you sign up for and/or use our Services, contact our customer service team or send us an email. By giving us this information, you agree to this information being collected, used and disclosed as described in our Terms of Use and in this privacy policy.

This information may include:Registration information: When you register for an account, you will be asked to provide certain basic information, such as your full name, email address, company name, address, phone number and password.

Billing and communications information: If you purchase our Services, you may also need to provide us with payment and billing information, such as your credit card details and billing address. Beard Culture London Ltd will also maintain a record of your billing transactions and purchases, and any communications and responses.

(ii) Information we collect automatically:

When you use our website, we may automatically collect certain information about your device and usage of the website. We use cookies and other tracking technologies to collect some of this information.

This information may include:

Device information:

We collect information about the device and applications you use to access our website, such as your IP address, your operating system, your browser ID, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website and other information about your system and connection.

Product usage data:

We collect usage data about you whenever you interact with our website, which may include the dates and times you access the website and your browsing activities (such as what sections of the website are used). We also collect information regarding the performance of the website. This information allows us to improve the content and operation of the website, and facilitate research and analysis of the website.

We may collect this information even if you do not register with us.

USE OF YOUR INFORMATION

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

Processing your orders:

This includes sending you emails, invoices and receipts. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments.

For statistical or survey purposes to improve this Website and its services to you

To serve website content and advertisements to you

To administer this website

To communicate with you about your account and provide customer support

To provide suggestions to you: This includes using data to suggest other services and products that you may be interested in or that may be relevant to you.

Other purposes:

This includes carrying out legitimate business purposes, as well as other lawful purposes about which we will notify you.

USE OF COOKIES

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

STORING YOUR PERSONAL DATA

We will treat all your Personal Information as confidential. We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine retention period: Whether we have a legal or contractual need to retain the data. Whether the data is necessary to provide our Services. Whether our Users would reasonably expect that we would retain the data until they request for it to be removed.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

THIRD PARTY LINKS

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. As you have chosen to enter the linked website Beard Culture London Ltd are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for

(i) the privacy practices of such websites,

(ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or

(iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

DATA PROTECTION RIGHTS

To access, correct, update or request deletion of Personal Information Beard Culture London Ltd takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a User, you may contact us directly by emailing us at admin@beardculturelondon.com

In addition, individuals who are residents of the EEA can object to processing of their Personal Information, ask to restrict processing of their Personal Information or request portability of their Personal Information. You can exercise these rights by contacting us using the contact details provided below.

Similarly, if Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

The right to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.

SECURITY BREACHES

We implement and maintain reasonable and appropriate technical and organisational security measures to protect the personal data we process, from unauthorised access, alteration, disclosure, loss or destruction. Should despite all of our security measures, a security breach occur that is likely to result in a risk to the data privacy of a data subject, we will inform the relevant data subjects and other affected parties, as well as relevant authorities when required by applicable European data protection law, about the security breach as soon as reasonably possible.

YOUR CHOICES AND OPT-OUTS

Users can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages. Also, all opt-out requests can be made by emailing us using the contact details provided below. Please note that some communications (such as service messages, account notifications, billing information) are considered transactional and necessary for account management, and Users cannot opt out of these messages unless you cancel the services received from Beard Culture London Ltd.

CHANGES TO THIS POLICY

We may change this privacy policy at any time and from time to time. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy or other notice on our Website. We encourage you to review this privacy policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited the Website.

CONTACT

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message.

You may also contact us by email at: admin@beardculturelondon.com